{"id":1803,"date":"2021-06-28T16:24:44","date_gmt":"2021-06-28T13:24:44","guid":{"rendered":"https:\/\/kalite.ebyu.edu.tr\/?page_id=1803"},"modified":"2021-07-01T11:23:33","modified_gmt":"2021-07-01T08:23:33","slug":"yonetim-sistemi-surecleri","status":"publish","type":"page","link":"https:\/\/kalite.ebyu.edu.tr\/?page_id=1803","title":{"rendered":"Y\u00f6netim Sistemi S\u00fcre\u00e7leri"},"content":{"rendered":"<h4 style=\"text-align: center\"><strong>Y\u00d6NET\u0130M S\u0130STEM\u0130<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<h4><strong>E.1. Y\u00f6netim ve \u0130dari Birimlerin Yap\u0131s\u0131<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p>Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi, ISO 9001:2015 Standart \u015fartlar\u0131 referans al\u0131narak uygulamaya ge\u00e7irilen Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi Kalite Y\u00f6netim Sistemi (KYS); m\u00fc\u015fteri memnuniyeti ve uygulanabilir mevzuat \u015fartlar\u0131n\u0131 kar\u015f\u0131layan \u00fcr\u00fcn ve hizmetleri d\u00fczenli olarak sa\u011flamak, \u00fcr\u00fcn ve hizmetlerin m\u00fc\u015fteri ve y\u00fcr\u00fcrl\u00fckteki mevzuat \u015fartlar\u0131na uygunluk g\u00fcvencesi i\u00e7in g\u00f6rev yetki ve sorumluluklar\u0131 belirtmek, gerekli prosesler dahil s\u00fcre\u00e7lerin; tan\u0131mlanmas\u0131, planlanmas\u0131, uygulanmas\u0131, kontrol\u00fc ve d\u00fczeltici faaliyetler ile sistemin s\u00fcrekli iyile\u015ftirmesi suretiyle m\u00fc\u015fteri memnuniyetini art\u0131rmak amac\u0131yla kalite y\u00f6netim sistemini uygulamaya koymu\u015ftur. Bu kapsam\u0131nda <a href=\"https:\/\/kalite.ebyu.edu.tr\/?page_id=1255\">EBY\u00dc Kalite El Kitab\u0131<\/a> haz\u0131rlanm\u0131\u015ft\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<p>KYS kapsam\u0131nda 2020 y\u0131l\u0131 i\u00e7erisinde t\u00fcm idari birimler; <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=667&amp;lang=tr\">kalite faaliyet planlar\u0131<\/a> haz\u0131rlam\u0131\u015f, <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=677&amp;lang=tr\">s\u00fcre\u00e7 performans izleme karneleri<\/a>ni ayl\u0131k d\u00fczenleyerek performans de\u011ferlendirmelerini yapm\u0131\u015ft\u0131r. <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=3778&amp;lang=tr\">Risk analizleri<\/a> yeniden g\u00f6zden ge\u00e7irilerek gerek duyulan g\u00fcncellemeler yap\u0131lm\u0131\u015ft\u0131r. Bu sayede birim faaliyetlerinin planlanmas\u0131, uygulanmas\u0131, uygulama sonu\u00e7lar\u0131n\u0131n izlenmesi, risklere kar\u015f\u0131 \u00f6nlemler al\u0131nmas\u0131 ve iyile\u015ftirmeye y\u00f6nelik yeni faaliyet belirlemeleri sa\u011flanm\u0131\u015ft\u0131r. Bu s\u00fcre\u00e7te,\u00a0 t\u00fcm idari birimler <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=673\">misyon ve vizyonlar\u0131n\u0131, <\/a>\u00a0<a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=665\">organizasyon \u015femalar\u0131n\u0131, <\/a>\u00a0<a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=663\">prosed\u00fcrlerini<\/a> ve <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=681\">i\u015f ak\u0131\u015f s\u00fcre\u00e7leri<\/a>ni olu\u015fturmu\u015f ve her bir e\u011fitim-\u00f6\u011fretim d\u00f6nemi sonunda birim <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=3780&amp;lang=tr)%20\">y\u00f6netim g\u00f6zden ge\u00e7irme raporlar\u0131<\/a>n\u0131 haz\u0131rlam\u0131\u015flard\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<p>Y\u00f6netim ve idari birimlerin yap\u0131s\u0131na ili\u015fkin olarak g\u00fcncel kan\u0131tlar ekte olup, 2019 Y\u0131l\u0131 Kurum \u0130\u00e7 De\u011ferlendirme Raporu\u2019nda belirtilen hususlarda ve kan\u0131tlarda herhangi bir de\u011fi\u015fiklik bulunmamaktad\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>E.2. Kaynaklar\u0131n Y\u00f6netimi<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p>Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi <a href=\"https:\/\/strateji.ebyu.edu.tr\/wp-content\/uploads\/2019\/12\/Erzincan-Binali-Y%C4%B1ld%C4%B1r%C4%B1m-%C3%9Cniversitesi-2020-2024-Stratejik-Plan%C4%B1.pdf\">2020-2024 Stratejik Plan\u0131<\/a>\u2019n\u0131n \u00a0Ama\u00e7-1 \u201cKurumsalla\u015fmay\u0131 Sa\u011flayarak \u015eeffaf ve S\u00fcrd\u00fcr\u00fclebilir Bir Kurum K\u00fclt\u00fcr\u00fc Olu\u015fturmak\u201d, Hedef-4 \u201c\u00c7al\u0131\u015fanlar\u0131n Memnuniyetinin Art\u0131r\u0131lmas\u0131 ve Personelin Niteliklerinin \u0130yile\u015ftirilmesi\u201d kapsam\u0131nda, KPHYS (Kamu Personel Harcamalar\u0131 Y\u00f6netim Sistemi) &#8211; MYS (Mali Y\u00f6netim Sistemi) E\u011fitimi ile\u00a0Aday Memurlar i\u00e7in <a href=\"https:\/\/api.yokak.gov.tr\/Storage\/erzincan\/2020\/ProofFiles\/2020%20Y%C4%B1l%C4%B1%20Aday%20Memur%20E%C4%9Fitim%20Takvimi.pdf\">temel ve haz\u0131rlay\u0131c\u0131 e\u011fitim program\u0131<\/a> d\u00fczenlenmi\u015ftir.<\/p>\n<p>&nbsp;<\/p>\n<p>Kaynaklar\u0131n y\u00f6netimine ili\u015fkin olarak g\u00fcncel kan\u0131tlar ekte olup, 2019 Y\u0131l\u0131 Kurum \u0130\u00e7 De\u011ferlendirme Raporu\u2019nda belirtilen hususlarda ve kan\u0131tlarda herhangi bir de\u011fi\u015fiklik bulunmamaktad\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>E.3. Bilgi Y\u00f6netim Sistemi<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p>Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi taraf\u0131ndan 2019 y\u0131l\u0131nda al\u0131m\u0131 yap\u0131lan ve kullan\u0131lmaya ba\u015flanan <a href=\"https:\/\/obs.ebyu.edu.tr\/\">\u00f6\u011frenci i\u015fleri otomasyonu,<\/a> <a href=\"https:\/\/pbs.ebyu.edu.tr\/\">personel \u00f6zl\u00fck i\u015fleri otomasyonu<\/a> ve ek ders otomasyonu yaz\u0131l\u0131mlar\u0131n\u0131n entegrasyon i\u015flemleri tamamlanarak bilgi edinme ve analiz i\u015flemleri tek \u00e7at\u0131 alt\u0131ndan y\u00fcr\u00fct\u00fclmektedir.<\/p>\n<p>&nbsp;<\/p>\n<p>Bilgi g\u00fcvenli\u011fi a\u00e7\u0131s\u0131ndan al\u0131m\u0131 ger\u00e7ekle\u015ftirilen ISO 27001 belgesinin 2020 y\u0131l\u0131nda belge yenileme i\u015flemleri tamamlanm\u0131\u015ft\u0131r. Bu kapsamda Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi Siber Olaylara M\u00fcdahale Ekibi (SOME) kurulmu\u015f; sertifikal\u0131 SOME e\u011fitimleri al\u0131nm\u0131\u015ft\u0131r. Her y\u0131l \u00dcniversitenin sistem g\u00fcvenli\u011fi i\u00e7in penetrasyon (s\u0131zma) testi yapt\u0131r\u0131lmaktad\u0131r. Test sonucu sunulan raporlar do\u011frultusunda sistem g\u00fcvenli\u011fi i\u00e7in al\u0131nmas\u0131 gereken t\u00fcm yaz\u0131l\u0131m ve donan\u0131m tedbirleri hayata ge\u00e7irilmektedir.<\/p>\n<p>&nbsp;<\/p>\n<p>2020 y\u0131l\u0131nda yeni al\u0131nan <a href=\"https:\/\/ebys.ebyu.edu.tr\/enVision\/login.aspx\">EBYS<\/a> sistemi ile KEP entegrasyonu sa\u011flanarak E-M\u00fch\u00fcr \u0130\u015flemleri de KEP Yetkili kullan\u0131c\u0131s\u0131 birim taraf\u0131ndan sa\u011flanm\u0131\u015ft\u0131r. Kalite kapsam\u0131nda Strateji Geli\u015ftirme Daire Ba\u015fkanl\u0131\u011f\u0131 taraf\u0131ndan kullan\u0131lan EBYS bilgi formlar\u0131 EBYS\u2019ye entegre edilmi\u015ftir. Di\u011fer birimler taraf\u0131ndan kullan\u0131lan personel formlar\u0131 da ihtiya\u00e7 duyuldu\u011funda \u00a0EBYS ye entegre edilerek kullan\u0131c\u0131lar\u0131n hizmetine sunulmaktad\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<p><em>Mevcut \u00f6\u011frenci bilgi sistemimizin yetersizli\u011fi, \u00f6\u011frencilerimize sunmu\u015f oldu\u011fumuz hizmetlerin kalitesinin art\u0131r\u0131lmas\u0131 ve yeni hizmetlerin devreye al\u0131nmas\u0131 hedefi ile \u00f6\u011frenci bilgi sistemimiz 2020 y\u0131l\u0131 Mart ay\u0131nda yenilenmi\u015f olup, a\u015fa\u011f\u0131da belirtilen hizmetler\/sistemler ilk kez \u00f6\u011frencilerimizin kullan\u0131m\u0131na sunulmu\u015ftur.<\/em><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><em>T\u0131p Fak\u00fcltesi Mod\u00fcl\u00fc,<\/em><\/li>\n<li><em>Anket De\u011ferlendirme Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Yaz Okulu Online Ba\u015fvuru Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Tez\/Seminer Ba\u015fvuru \u0130\u015flemleri Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Dan\u0131\u015fman Ba\u015fvuru \u0130\u015flemleri Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>G\u00fczel Sanatlar Fak\u00fcltesi \u00d6zel Yetenek S\u0131nav\u0131 Ba\u015fvuru\/Ba\u015fvuru De\u011ferlendirme Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>\u00c7ift Anadal\/Yandal Ba\u015fvuru\/Ba\u015fvuru De\u011ferlendirme Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Besyo \u00d6zel Yetenek S\u0131nav\u0131 Ba\u015fvuru\/Ba\u015fvuru De\u011ferlendirme \u0130\u015flemleri Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Yatay Ge\u00e7i\u015f Ba\u015fvuru\/Ba\u015fvuru De\u011ferlendirme \u0130\u015flemleri Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Yabanc\u0131 Uyruklu \u00d6\u011frenci Ba\u015fvuru\/Ba\u015fvuru De\u011ferlendirme \u0130\u015flemleri Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>Mobil Uygulama<\/em><\/li>\n<li><em>Mezun \u00d6\u011frenci Online \u0130li\u015fik Kesme Mod\u00fcl\u00fc<\/em><\/li>\n<li><em>\u00d6\u011frenci Bilgi Sistemi ile EBYS Entegrasyonu (\u00d6\u011frencilerimizin online belge taleplerinin kar\u015f\u0131lanmas\u0131)<\/em><\/li>\n<\/ul>\n<p><em>Yukar\u0131da belirtilen online \u00e7al\u0131\u015fmalara ilave olarak uygulamada birli\u011fin sa\u011flanmas\u0131, \u00f6\u011frencilerimizle kurmu\u015f oldu\u011fumuz ileti\u015fim a\u011f\u0131n\u0131n daha da iyile\u015ftirmesi amac\u0131yla \u00dcniversitemiz Yanl\u0131zba\u011f Yerle\u015fkesi i\u00e7erisinde yer alan Akademik Birimlerimizin \u00f6\u011frenci i\u015fleri birimleri kapat\u0131lm\u0131\u015f belirtilen birimlerin \u00d6\u011frenci \u0130\u015fleri Daire Ba\u015fkanl\u0131\u011f\u0131 b\u00fcnyesinde toplanmas\u0131 karar\u0131 al\u0131nm\u0131\u015ft\u0131r.\u00a0 Bu kapsamda \u00d6\u011frenci \u0130\u015fleri Daire Ba\u015fkanl\u0131\u011f\u0131m\u0131z \u00dcniversitemiz Yanl\u0131zba\u011f Yerle\u015fkesi i\u00e7erisinde yer alan yeni fiziki alana ta\u015f\u0131nm\u0131\u015f ve mevcut idari birimlere ilave olarak a\u015fa\u011f\u0131da belirtilen birimler te\u015fkilat yap\u0131s\u0131na eklenmi\u015ftir.<\/em><\/p>\n<p>&nbsp;<\/p>\n<ul>\n<li><em>Akademik Birim Temsilcili\u011fi<\/em><\/li>\n<li><em>\u00c7a\u011fr\u0131 Merkezi (Alo \u00d6\u011frenci 0 850 811 33 22)<\/em><\/li>\n<li><em>Merkezi \u00d6\u011frenci \u0130\u015fleri Daire Ba\u015fkanl\u0131\u011f\u0131 Ar\u015fivi<\/em><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/ebyu.edu.tr\/bilisim-politikalari-yonergesi\/\">Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi Bili\u015fim Politikalar\u0131 Y\u00f6nergesi<\/a> kapsam\u0131nda \u00dcniversitenin ihtiya\u00e7 duydu\u011fu bilginin \u00fcretilmesi, saklanmas\u0131, korunmas\u0131 ve payla\u015f\u0131m\u0131 s\u00fcrecinde bilgisayar a\u011f\u0131, internet alt yap\u0131s\u0131 ve t\u00fcm bili\u015fim kaynaklar\u0131n\u0131 Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi akademik ve idari personelleri ve \u00f6\u011frencileri ile kendilerine herhangi bir nedenle ge\u00e7ici ve\/veya k\u0131s\u0131tl\u0131 olarak bili\u015fim kaynaklar\u0131m\u0131z\u0131 kullanma yetkisi verilen payda\u015f ve ziyaret\u00e7ilerimizin hizmetine sunmak ama\u00e7lanm\u0131\u015ft\u0131r.<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/kalite.ebyu.edu.tr\/wp-content\/uploads\/2021\/04\/kurumsal-geri-bildirim-raporu.pdf\">2018 Y\u0131l\u0131 Kurumsal Geri Bildirim Raporu<\/a>\u2019nda geli\u015ftirmeye a\u00e7\u0131k y\u00f6n olarak tespit edilen B\u00fct\u00fcnle\u015fik Bilgi Y\u00f6netim Sisteminin Kurumda bulunmamas\u0131 hususu g\u00fcncelli\u011fini korumaktad\u0131r. Ancak, B\u00fct\u00fcnle\u015fik Bilgi Y\u00f6netim Sistemi\u2019ne ili\u015fkin olarak, Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi <a href=\"https:\/\/strateji.ebyu.edu.tr\/wp-content\/uploads\/2019\/12\/Erzincan-Binali-Y%C4%B1ld%C4%B1r%C4%B1m-%C3%9Cniversitesi-2020-2024-Stratejik-Plan%C4%B1.pdf\">2020-2024 Stratejik Plan\u0131<\/a>; Ama\u00e7 1, Hedef 2, P.G 1.2.5 kapsam\u0131nda 2020 y\u0131l\u0131nda Y\u00f6netim Bilgi Sistemine ge\u00e7i\u015f \u00e7al\u0131\u015fmalar\u0131na ba\u015flanm\u0131\u015ft\u0131r. 2020-2024 Stratejik Plan\u0131 d\u00f6nem sonuna kadar Y\u00f6netim Bili\u015fim Sistemi\u2019nde aktif kullan\u0131lan mod\u00fcl say\u0131s\u0131n\u0131n be\u015f olmas\u0131 \u00f6ng\u00f6r\u00fclmektedir.<\/p>\n<p>&nbsp;<\/p>\n<h4><strong>E.4. Destek Hizmetleri<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p>Kurum d\u0131s\u0327\u0131ndan tedarik edilen hizmetlerin tedarik su\u0308reci, uygunluk ve kalite kriterleri ISO 9001:2015 Kalite Y\u00f6netim Sistemi ve PR-007-Sat\u0131nalma Prosed\u00fcr\u00fc \u00e7er\u00e7evesinde y\u00fcr\u00fct\u00fclmektedir. Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi\u2019nin tedarik\u00e7ilerle olan ili\u015fkilerin y\u00f6netimine ili\u015fkin kurumsal politikas\u0131:<\/p>\n<p>&nbsp;<\/p>\n<p>\u2018\u2018D\u0131\u015far\u0131dan tedarik edilen \u00fcr\u00fcn ve hizmetlerin birincil ve ikincil mevzuat \u015fartlar\u0131n\u0131 kar\u015f\u0131lama yetene\u011finin g\u00f6zden ge\u00e7irilmesi, yap\u0131lan mal ve hizmet al\u0131mlar\u0131 ile yap\u0131m ve onar\u0131m i\u015flerini yerine getiren tedarik\u00e7ilerin; fiyat, \u00fcr\u00fcn\/hizmet kalitesi ve zaman\u0131nda mal teslimi\/hizmetin yerine getirilmesi kriterlerine g\u00f6re de\u011ferlendirilmesi, tedarik\u00e7ilere ait m\u00fclkiyete \u00f6zen g\u00f6sterilmesi, teslimat sonras\u0131 servis hizmetleri, garanti \u015fartlar\u0131 gibi s\u00f6zle\u015fme h\u00fck\u00fcmlerinin uygulanmas\u0131\u2019\u2019 olarak tan\u0131mlanm\u0131\u015ft\u0131r.<\/p>\n<h4><strong>E.5. Kamuoyunu Bilgilendirme ve Hesap Verebilirlik<\/strong><\/h4>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/ebyu.edu.tr\/\">\u00dcniversite internet sayfas\u0131<\/a> dog\u0306ru, gu\u0308ncel, ilgili ve kolayca eris\u0327ilebilir bilgiyi vermektedir ve bunun sag\u0306lanmas\u0131 ic\u0327in gerekli mekanizma mevcuttur. Kamuoyunu bilgilendirme ve ileti\u015fim s\u00fcre\u00e7lerinin sistematik olarak do\u011fru, g\u00fcncel ve standart olmas\u0131n\u0131n sa\u011flanmas\u0131 amac\u0131yla 15.02.2021 tarihli Senato Karar\u0131 ile \u201cHalkla \u0130li\u015fkiler ve Bas\u0131n\u201d, \u201cRekt\u00f6rl\u00fck \u0130leti\u015fim\u201d ve \u201cDijital Medya ve Dok\u00fcmantasyon\u201d birimlerinden olu\u015fan <a href=\"https:\/\/kik.ebyu.edu.tr\/\">Kurumsal \u0130leti\u015fim Koordinat\u00f6rl\u00fc\u011f\u00fc<\/a> kurulmu\u015ftur. <a href=\"https:\/\/kik.ebyu.edu.tr\/kik-yonerge\/\">Y\u00f6nergesi<\/a> do\u011frultusunda \u00e7al\u0131\u015fmalar\u0131n\u0131 y\u00fcr\u00fcten Kurumsal \u0130leti\u015fim Koordinat\u00f6rl\u00fc\u011f\u00fc\u2019n\u00fcn amac\u0131, \u00dcniversitenin payda\u015flar\u0131yla olan ili\u015fkisini y\u00f6netmek, \u00dcniversitenin ileti\u015fim hedeflerini belirlemek, hedefe y\u00f6nelik stratejiler geli\u015ftirmek ve bu s\u00fcreci y\u00f6netmek, \u00dcniversitenin g\u00f6rsel tasar\u0131m, kurumsal ileti\u015fim ve \u00f6rg\u00fctsel davran\u0131\u015f \u00fc\u00e7l\u00fcs\u00fcnden olu\u015fan kurumsal kimli\u011fi ile sayg\u0131nl\u0131\u011f\u0131n\u0131n ulusal ve uluslararas\u0131 alanlarda s\u00fcrd\u00fcr\u00fclmesi i\u00e7in faaliyet g\u00f6stermektir.<\/p>\n<p>&nbsp;<\/p>\n<p>Kurumun hesap verme s\u00fcre\u00e7leri 2019 Y\u0131l\u0131 Kurum \u0130\u00e7 De\u011ferlendirme Raporu\u2019nda a\u00e7\u0131kland\u0131\u011f\u0131 \u015fekilde y\u00fcr\u00fct\u00fclmekte olup belirtilen hususlarda herhangi bir de\u011fi\u015fiklik bulunmamaktad\u0131r. G\u00fcncel kan\u0131tlar; <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=663\">prosed\u00fcrler<\/a>, <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=663\">prosesler<\/a>, 2020-2024 Stratejik Plan\u0131 2020 y\u0131l\u0131 <a href=\"https:\/\/strateji.ebyu.edu.tr\/wp-content\/uploads\/2020\/10\/2020-2024-Stratejik-Plani-2020-Yili-Izleme-Raporu.pdf\">izleme<\/a> ve <a href=\"https:\/\/strateji.ebyu.edu.tr\/wp-content\/uploads\/2021\/03\/2020-Yili-Degerlendirme-Raporu-1.pdf\">de\u011ferlendirme<\/a> raporlar\u0131, <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=3780&amp;lang=tr)%20\">yeniden g\u00f6zden ge\u00e7irme<\/a> raporlar\u0131, <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=667&amp;lang=tr\">kalite faaliyet planlar\u0131<\/a> ve <a href=\"https:\/\/strateji.ebyu.edu.tr\/?page_id=677&amp;lang=tr\">s\u00fcre\u00e7 performans izleme karneleri<\/a>nden olu\u015fmaktad\u0131r.<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Y\u00d6NET\u0130M S\u0130STEM\u0130 &nbsp; E.1. Y\u00f6netim ve \u0130dari Birimlerin Yap\u0131s\u0131 &nbsp; Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi, ISO 9001:2015 Standart \u015fartlar\u0131 referans al\u0131narak uygulamaya ge\u00e7irilen Erzincan Binali Y\u0131ld\u0131r\u0131m \u00dcniversitesi Kalite Y\u00f6netim Sistemi (KYS); m\u00fc\u015fteri memnuniyeti ve uygulanabilir mevzuat \u015fartlar\u0131n\u0131 kar\u015f\u0131layan \u00fcr\u00fcn ve hizmetleri d\u00fczenli olarak sa\u011flamak, \u00fcr\u00fcn ve hizmetlerin m\u00fc\u015fteri ve y\u00fcr\u00fcrl\u00fckteki mevzuat \u015fartlar\u0131na uygunluk g\u00fcvencesi i\u00e7in g\u00f6rev&hellip; <a class=\"more-link\" href=\"https:\/\/kalite.ebyu.edu.tr\/?page_id=1803\">Okumaya devam et <span class=\"screen-reader-text\">Y\u00f6netim Sistemi S\u00fcre\u00e7leri<\/span><\/a><\/p>\n","protected":false},"author":13,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1803","page","type-page","status-publish","hentry","entry"],"_links":{"self":[{"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/1803","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/users\/13"}],"replies":[{"embeddable":true,"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1803"}],"version-history":[{"count":5,"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/1803\/revisions"}],"predecessor-version":[{"id":2038,"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=\/wp\/v2\/pages\/1803\/revisions\/2038"}],"wp:attachment":[{"href":"https:\/\/kalite.ebyu.edu.tr\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1803"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}